GRIEVANCES

At 99 Properties in Goa, we are committed to providing excellent service to all our clients. However, we understand that sometimes issues may arise. If you have any grievances or concerns regarding our services, we encourage you to bring them to our attention so we can address them promptly and effectively.

Why Report a Grievance?

Your grievance helps us:

Resolve issues quickly: We take your concerns seriously and aim to fix problems as soon as possible.
Improve our services: Feedback is essential for continuous improvement in our real estate offerings.
Ensure satisfaction: We value transparency and strive to maintain trust with all our clients.

How to File a Grievance

If you have encountered a problem or feel that something went wrong during your interaction with 99 Properties in Goa, please let us know by filling out the form below.

Grievance Report Form

Name: [Text Field]
Email Address: [Text Field]
Phone Number (Optional): [Text Field]
Category of Grievance: [Dropdown List]

Property Listing Issue
Service Quality Concern
Transaction Issue
Technical Problems
Other

Details of Grievance: [Text Area]
e.g., “I was misinformed about the pricing of a property,” or “The property images did not match the actual listing.”

Attachment (Optional): [File Upload]
Please attach any relevant files, such as screenshots or documents, that can help us understand your grievance better.

[Submit Button]

What Happens After Filing a Grievance?

Acknowledgement: We will acknowledge receipt of your grievance within 24 hours.
Investigation: Our team will investigate the issue and contact you for more details if needed.
Resolution: We aim to resolve the grievance at the earliest and will notify you once the issue has been addressed.
Follow-Up: If the issue requires follow-up actions, we will keep you updated on the progress until it is fully resolved.

Why Choose 99 Properties in Goa?

Commitment to Excellence: We are dedicated to offering the highest level of service in the real estate sector.
Customer-Centric Approach: Our goal is to ensure every client’s needs are met with satisfaction.
Prompt Resolution: We act quickly to resolve grievances, ensuring that your experience with us remains positive.

Contact Us Directly

If you need immediate assistance or prefer to report your grievance directly, please feel free to contact us:

Phone: [Your Contact Number]
Email: [Your Email Address]
Office Address: [Your Office Address]

Thank You for Helping Us Improve

We value your feedback and are committed to resolving your grievances in a timely and efficient manner. By reporting any issues, you help us improve our services and deliver the best real estate experience in Goa.

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